Terms of Service

Acceptance of Terms

These Terms and Conditions of Use ("Terms") govern your access to and use of KitchenBot, including the website located at kitchenbot.io, all subsidiary pages, and the KitchenBot application available on the Clover App Market (collectively, the "Service"), operated by Zendeyo LLC ("Company," "we," "us," or "our").

By accessing or using the Service in any way — including browsing the website, registering for a trial, or activating the KitchenBot application on your Clover device — you agree to be legally bound by these Terms. If you do not agree to all of these Terms, do not use the Service.

You represent that you are at least 18 years of age, have the legal authority to enter into binding agreements, and are authorized to act on behalf of the business entity (if any) associated with your account. If you are accepting these Terms on behalf of a business, you represent that you have the authority to bind that entity.

Use of Service

Subject to your compliance with these Terms, Zendeyo LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the KitchenBot Service solely for your legitimate business operations in connection with your Clover POS system.

Permitted Uses

• Managing employee time-clock and payroll data for your own restaurant or business.
• Processing commission-free online orders through your KitchenBot storefront.
• Managing tip distributions and employee payroll reports for your business.
• Using the Kitchen Display System (KDS) features to manage kitchen order queues.
• Downloading or printing data solely for internal business purposes.

Restrictions

You agree that you will not, under any circumstances:

• Use the Service for any illegal purpose or in violation of any applicable law or regulation.
• Resell, sublicense, or otherwise make the Service available to third parties for their independent use.
• Copy, reproduce, reverse engineer, decompile, or attempt to derive the source code of the Service.
• Interfere with or disrupt the integrity or performance of the Service or the servers and networks connected to it.
• Use automated means (bots, scrapers, crawlers) to access or collect data from the Service without our prior written consent.
• Upload or transmit viruses, malware, or any other harmful code.
• Circumvent, disable, or otherwise interfere with security-related features of the Service.
• Use the Service in any manner that could damage, disable, overburden, or impair it.
• Attempt to gain unauthorized access to any portion of the Service or any related systems.

Subscription & Billing

KitchenBot is offered on a monthly subscription basis at the rate displayed on our Pricing page at the time of your subscription. Currently, access to all KitchenBot features is available for $49/month per Clover device location.

Free Trial

We may offer a free trial period for new subscribers. During the trial period, you will have full access to the Service at no charge. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial period expires. No charges will be made without your Clover account authorization.

Billing & Payment

Subscription fees are billed monthly through the Clover App Market and processed by Clover/Fiserv in accordance with your Clover merchant agreement. By subscribing to KitchenBot through the Clover App Market, you authorize recurring monthly charges to your Clover merchant account. All fees are non-refundable unless otherwise stated or required by law.

Price Changes

We reserve the right to modify our pricing at any time. We will provide you with at least 30 days' advance notice of any price changes via email or through the application. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price.

Cancellation

You may cancel your KitchenBot subscription at any time through the Clover App Market. Cancellation takes effect at the end of the current billing period. You will continue to have access to the Service through the end of the period for which you have already paid. We do not provide prorated refunds for partial months.

Clover Integration

KitchenBot is built as a native application for the Clover point-of-sale platform, operated by Clover Network, LLC, a subsidiary of Fiserv, Inc. Use of KitchenBot requires an active Clover merchant account and compatible Clover hardware.

By using KitchenBot, you authorize the application to access data within your Clover account, including but not limited to: employee records, time-clock entries, transaction data, order history, tip data, menu information, and customer contact details (for order notifications). This access is necessary to deliver the core features of the Service.

Clover's Terms Apply Separately

Your use of the Clover platform is governed by Clover's own terms of service and privacy policy, which are separate from and independent of these Terms. We are not responsible for Clover's actions, service interruptions, policy changes, or any decisions made by Clover that affect your access to the Clover platform or your data stored therein.

Service Dependency

Because KitchenBot depends on Clover's infrastructure and APIs, disruptions, changes, or limitations imposed by Clover may affect KitchenBot's functionality. We will use commercially reasonable efforts to maintain compatibility with Clover's platform but cannot guarantee uninterrupted service in the event of Clover-side changes or outages.

User Accounts

Access to KitchenBot is tied to your Clover merchant account credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you.

• You agree to notify us immediately at support@kitchenbot.io of any unauthorized use of your account or any other security breach.
• You are responsible for ensuring that all persons who access the Service through your account are aware of and comply with these Terms.
• We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.
• You agree to provide accurate, current, and complete information when registering for or using the Service, and to keep such information up to date.

Acceptable Use Policy

KitchenBot is intended for lawful business use only. You agree that you will not use the Service to:

• Violate any applicable federal, state, local, or international law or regulation.
• Process orders or transactions for illegal goods or services.
• Fraudulently manipulate time-clock, tip, or payroll data.
• Transmit any unsolicited commercial communications to your customers in violation of applicable anti-spam laws (including CAN-SPAM and TCPA).
• Collect or store customer personal information beyond what is reasonably necessary for processing orders and providing the Service.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Harass, abuse, or harm another person using data or features provided through the Service.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that we determine may harm us or other users.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Acceptable Use Policy, including without limitation, removing the offending content and terminating or suspending their account.

Third-Party Services & Links

The Service may contain links to, or integrate with, third-party websites, services, or applications not owned or controlled by Zendeyo LLC, including Clover, payment processors, and delivery platforms. We provide these integrations as a convenience and do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party services.

Third-Party Content

We do not warrant the accuracy, completeness, or usefulness of any third-party content. You acknowledge and agree that Zendeyo LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of any third-party service, content, or application.

Linking to KitchenBot

You may link to the KitchenBot home page using a plain text link, provided the link does not imply any endorsement or affiliation. You may not use the KitchenBot name or logo in any manner that creates the impression that such marks belong to or are associated with you, or frame any KitchenBot page without our prior written permission.

Intellectual Property

The Service and all content, features, and functionality thereof — including but not limited to the software, text, graphics, logos, icons, button icons, images, audio clips, data compilations, and the selection and arrangement thereof — are and shall remain the exclusive property of Zendeyo LLC and its licensors, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License

We grant you a limited, personal, non-exclusive, non-transferable license to access and use the Service solely for your own internal business purposes in accordance with these Terms. This license does not include the right to: (a) resell or commercially exploit the Service; (b) collect or use any data or content for any purpose not expressly permitted by these Terms; (c) use any meta tags or other hidden text utilizing KitchenBot's name or trademarks without our express written consent; or (d) download or copy account information for the benefit of any third party.

Your Content

You retain ownership of all data, content, and information you submit to the Service ("Your Content"), including your menu items, business information, and employee records. By submitting Your Content to the Service, you grant Zendeyo LLC a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content solely for the purpose of operating and providing the Service to you.

Trademarks

"KitchenBot," the KitchenBot logo, and all related page headers, custom graphics, and button icons are service marks, trademarks, and/or trade dress of Zendeyo LLC. All other trademarks, product names, and company names or logos are the property of their respective owners. You may not use our trademarks without our prior written consent.

DMCA / Copyright Claims

If you believe that content on the Service infringes your copyright, please contact us at support@kitchenbot.io with sufficient detail to allow us to evaluate and respond to your claim, including: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on our Service; and (c) your contact information.

Disclaimers & Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZENDEYO LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:

• Any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.
• Any warranty that the Service will meet your requirements or be available on an uninterrupted, timely, secure, or error-free basis.
• Any warranty regarding the accuracy, reliability, or completeness of any information, content, or data provided through the Service.
• Any warranty that defects in the Service will be corrected.

No Professional Advice

KitchenBot provides payroll reporting and time-clock data as a management tool. This information is not a substitute for professional accounting, legal, tax, or financial advice. You are solely responsible for verifying the accuracy of payroll data and complying with all applicable labor, tax, and wage laws.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZENDEYO LLC, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of profits, revenue, data, business, or goodwill.
• Business interruption or loss of business opportunity.
• Any damages resulting from errors or omissions in payroll, time-clock, or tip data generated by the Service.
• Any unauthorized access to, or use or alteration of, your data or transmissions.
• Any conduct or content of any third party on the Service.
• Any damages resulting from Clover platform outages, changes, or service termination.

IN NO EVENT SHALL ZENDEYO LLC'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO ZENDEYO LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In those jurisdictions, our liability shall be limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Zendeyo LLC and its affiliates, officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of, or inability to use, the Service.
• Your violation of these Terms.
• Your violation of any applicable law or the rights of any third party.
• Your Content, including any claim that Your Content causes damage to a third party.
• Inaccurate payroll, tax, or wage data submitted to or generated by the Service as a result of your inputs.
• Any misuse of customer data collected through KitchenBot's online ordering feature.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims.

Termination

Termination by You

You may cancel your subscription at any time through the Clover App Market. Cancellation takes effect at the end of your current billing period. Upon cancellation, your access to the Service will cease at the end of the paid period.

Termination by Us

We reserve the right to suspend or terminate your access to the Service, with or without notice, if:

• You violate these Terms or our Acceptable Use Policy.
• We are required to do so by law or by a request from a law enforcement authority.
• Providing the Service to you is or may become commercially unviable.
• You engage in conduct that we determine, in our sole discretion, is harmful to us, our users, or third parties.

Effect of Termination

Upon termination of your account, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnification, and limitations of liability. We will retain your data for a period as described in our Privacy Policy, after which it may be permanently deleted.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 14 days' advance notice by posting a notice on the Service and/or sending an email to the address associated with your account. The "Effective Date" at the top of these Terms will be updated accordingly.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription before the changes take effect.

Changes to the Service

We also reserve the right to modify, suspend, or discontinue all or any part of the Service at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the parties are unable to resolve the dispute through negotiation within 30 days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, or file a claim in a court of competent jurisdiction.

Venue

For any matters not subject to arbitration, you agree to submit to the exclusive personal jurisdiction of the courts located in Mecklenburg County, North Carolina, USA. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver of Class Action

Any dispute resolution proceedings will be conducted on an individual basis only. You waive the right to bring or participate in any class action, collective action, or representative proceeding against Zendeyo LLC.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Export Controls

The Service is controlled and operated from the United States. You agree to comply strictly with all applicable U.S. export laws and regulations. You represent that you are not located in, controlled by, or a national or resident of any country subject to U.S. embargo.

Contact Us

If you have any questions, concerns, or requests related to these Terms of Service, please contact us using the information below. We aim to respond to all inquiries within 2 business days.

Zendeyo LLC / KitchenBot
Waxhaw, North Carolina, USA
Email: support@kitchenbot.io
Phone: 704-287-4009